Plaza and its team of specialists conduct and oversee all daily administrative affairs of the Condominium Association. The key to Plaza's success is that it understands how properties are best administered, and the knowledge and expertise it has equips it to offer sound recommendations and deliver the best plan of action on behalf of the Association.

The Plaza organization grew out of service delivery and excelled on its ability to produce and expedite. Perhaps one of its greatest strength and value of service is Plaza's ability to anticipate the needs and expectations of the Association, and to resolve key issues as they develop. Plaza routinely does the following:

• Correspond with Association leaders and representatives, and communicate Association information throughout the membership as directed.
• Prepare meeting agendas and participate in official meetings of the Board of Directors.
• Execute all Association directives.
• Expedite all Association business.
• Prepare all Board of Directors' notices.
• Distribute all correspondence.
• Attend Annual Association meetings and provide information to all unit owners.
• Hire and supervise on-site personnel (superintendent, porter, etc.).
• Hire outside contractors in the name of the Condominium Association (after approval by the Board of Directors regarding services, price, etc.).
• Supervise and oversee contracted services.
• Establish semi-annual and annual preventative maintenance programs for all mechanical equipment.
• Review any and all existing contracts now in force by the Condominium Association and make recommendations as needed.
• Review all insurance programs.

Short and long term maintenance programs are vital to the value and well-being of a condominium. The property management company's single most important component to success is its ability to establish and maintain sound effective maintenance programs. Experience is the key to determining what level of maintenance is required and is critical to planning long term maintenance needs and goals. All maintenance programs are performed by service contractors selected by the Association. Plaza prepares bid specifications, requests for proposals, and will make recommendation to the Association from its knowledge of maintenance needs and with its experience with various companies that provide such service.